Frequently Asked Questions
Do your products come with a warranty? Our products do not come with a manufacturer's warranty unless otherwise stated on the product listing. We recommend checking the individual product page for any specific warranty information.
What if my item arrives faulty or damaged?We're sorry to hear that! Please contact us within 14 days of receiving your order at [your email address] with your order number and a clear photo of the issue. We'll review your request and get back to you within 2–3 business days.
Can I return an item if I've changed my mind?Unfortunately, we only accept returns for items that are faulty or damaged upon arrival. We're unable to process returns for change of mind or items that have been opened or used.
How long do refunds take? Once your return is approved, refunds are processed within 5–10 business days to your original payment method.